Getting access to your details

  1. Go to http://www.mobdir.com/resetting/request and enter your email address
  2. Check you inbox for our email and follow instructions explaining how to get a password to access your details
  3. Go to http://www.mobdir.com/contact/edit and use delete or make your details private

Further help can be found here: http://www.mobdir.com/help/removal

If your email address does not work with the resetting feature try a different address. If this is not possible then follow the instructions below

To regain access to the Mobdir site send us your current email address via SMS. We will then update our records and email you instructions to get access.

Albania

Eagle Mobile, Telekom Albania and Vodafone

Text "FOR MOBDIR john.smith@email.com" to 54345, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 120.00 ALL including VAT

Price: 120.00 ALL. Support: +442081236727 | support@mobdir.com

Austria

T-Mobile, Orange, A1 and Drei

Text "TXT2 MOBDIR john.smith@email.com" to 0900330300, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 EUR including VAT

Price: €2.00 Support: +442081236727 | support@mobdir.com Withdrawal regulations: https://s.fortumo.com/a

Preis: €2,00 Support: +442081236727 | support@mobdir.com Hinweis auf Rücktrittsrecht

Belgium

Base, Orange, Proximus and Telenet

Text "TXT MOBDIR john.smith@email.com" to 6486, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 EUR including VAT

Price: €2.00 Support: s.fortumo.com. Payments helpline: +32 (0) 2 808 99 74.

Bosnia and Herzegovina

BH Mobile, HT-ERONET and M:tel

Text "TXT MOBDIR john.smith@email.com" to 091910706, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 3.00 BAM including VAT

Price: 3.00 BAM + VAT Support: +442081236727 | support@mobdir.com

Cena: 3,00 BAM + PDV Podrška: +442081236727 | support@mobdir.com

Bulgaria

Telenor, Vivacom and M-tel

Text "TXT MOBDIR john.smith@email.com" to 1816, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 4.80 BGN including VAT

Price: 4.80 BGN Support: +442081236727 | support@mobdir.com

Цена: 4,80 BGN Поддръжка: +442081236727 | support@mobdir.com

Cyprus

Cyta: Mobile and MTN

Text "FOR MOBDIR john.smith@email.com" to 7510, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.33 EUR including VAT

Price: €1,33 Support: +442081236727 | support@mobdir.com Service available to Cyta-Vodafone and MTN subscribers.

Czech Republic

O2, T-Mobile and Vodafone

Text "PAY5 MOBDIR john.smith@email.com" to 90309, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 50.00 CZK including VAT

Pay by SMS. Price: 50.00 CZK Zákaznická podpora: Infolinka: +420 234 718 513 Provozovatelem SMS služby je SMSden LLC. Doklad ke stažení na www.smsden.com/bill Technicky zajišťuje ComGate Payments a.s. www.platmobilem.cz Služba je dostupná z T-Mobile, Vodafone a O2 Support: +442081236727 | support@mobdir.com

Denmark

TDC, Telenor, Telia and Tre

Text "TXT MOBDIR john.smith@email.com" to 1999, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 15.00 DKK including VAT

The cost (15.00 DKK + regular SMS) is added to phone bill or deducted from prepaid card. For details of the 14-day right of withdrawal and other information go to s.fortumo.com/denmark. Service provided by Mobdir | +442081236727 | support@mobdir.com

Pris (15,00 DKK + alm. SMS-takst) trækkes fra din telefonregning/taletidskonto. Der er 14 dages fortrydelsesret. Se nærmere information omkring fortrydelsesret på s.fortumo.com/denmark. Tjensten udbydes af Mobdir | +442081236727 | support@mobdir.com

Estonia

Elisa, Tele2 and Telia

Text "FOR MOBDIR john.smith@email.com" to 13013, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.60 EUR including VAT

Price: €1.60 Support: +442081236727 | support@mobdir.com

Hind: €1.60 Klienditugi: +442081236727 | support@mobdir.com

Finland

AMT, DNA, Elisa and Telia

Text "TXT2 MOBDIR john.smith@email.com" to 17162, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 EUR including VAT

Price: €2.00 Support: +442081236727 | support@mobdir.com

Hinta: €2,00 Asiakaspalvelu: +442081236727 | support@mobdir.com

France

SFR, Orange, NRJ Mobile, Free Mobile and Bouygues

Text "TAT MOBDIR john.smith@email.com" to 81029, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 EUR including VAT

Price: €2.00 Support: +442081236727 | support@mobdir.com

Prix: €2,00 Support: +442081236727 | support@mobdir.com

Germany

Vodafone, T-Mobile, O2 and Mobilcom-Debitel

Text "FOR2 MOBDIR john.smith@email.com" to 89000, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.99 EUR including VAT

Price: €1.99 Support: +442081236727 | support@mobdir.com

Preis: €1,99 Support: +442081236727 | support@mobdir.com

Greece

Cosmote, Vodafone and Wind

Text "TXT MOBDIR john.smith@email.com" to 54534, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.67 EUR including VAT

Price: €1.67 Support: +442081236727 | support@mobdir.com, 0030 2312-313-455

Τιμή: €1,67 Υποστήριξη: +442081236727 | support@mobdir.com, 0030 2312-313-455

Hungary

Magyar Telekom, Telenor and Vodafone

Text "TXT MOBDIR john.smith@email.com" to 0691336000, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 508.00 HUF including VAT

Price: 508 Ft Support: +442081236727 | support@mobdir.com Mobile Payment by fortumo.com

Bruttó: 508 Ft Email:info@telemedia.hu Ügyfélszolgálat telefonszáma: +3614557284 Mobile Payment by fortumo.com

Kosovo

IPKO and Vala

Text "FOR MOBDIR john.smith@email.com" to 55050, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.00 EUR including VAT

Price: €1.00. Support: +442081236727 | support@mobdir.com

Latvia

Tele2, Bite and LMT

Text "CHAT MOBDIR john.smith@email.com" to 1897, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.12 EUR including VAT

Price (€2.12) is added to phone bill or deducted from prepaid card. Support: +442081236727 | support@mobdir.com

Maksa (€2,12) tiks pievienota telefona rēķinam vai atrēķināta no priekšapmaksas kartes. Atbalsts: +442081236727 | support@mobdir.com

Lithuania

Bite, Omnitel and Tele2

Text "CHAT MOBDIR john.smith@email.com" to 1337, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.06 EUR including VAT

Price: €2.06 Support: +442081236727 | support@mobdir.com

Kaina: €2,06 Pagalba: +442081236727 | support@mobdir.com

Luxembourg

Orange, POST and Tango

Text "TXT MOBDIR john.smith@email.com" to 64747, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.50 EUR including VAT

Price: €1.50 Support: +442081236727 | support@mobdir.com

Prix: €1,50 Support: +442081236727 | support@mobdir.com

Macedonia

Makedonski Telekom, One and one.Vipnet

Text "TAP MOBDIR john.smith@email.com" to 141951, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 106.20 MKD including VAT

Price: 106.20 MKD, excluding taxes and charges. Support: +442081236727 | support@mobdir.com

Цена: 106,20 MKD Подршка: +442081236727 | support@mobdir.com

Montenegro

m:tel, Telenor and Crnogorski Telekom

Text "TXT MOBDIR john.smith@email.com" to 14741, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.02 EUR including VAT

Price: €1.02 Support: +442081236727 | support@mobdir.com

Morocco

Meditel and INWI

Text "FOR MOBDIR john.smith@email.com" to 2090, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 24.00 MAD including VAT

Price: 24.00 MAD Support: +442081236727 | support@mobdir.com

24,00 MAD :السعر +442081236727 | support@mobdir.com :مساعدة Mobile Payment by fortumo.com

Netherlands

Teleena, KPN, Tele2, T-Mobile and Vodafone

Text "TMA MOBDIR john.smith@email.com" to 3555, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 EUR including VAT

Price: €2.00 Support: +442081236727 | support@mobdir.com

Norway

ice.net, TDC, Telenor, Telia and Ventelo

Text "TXT MOBDIR john.smith@email.com" to 2198, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 15.00 NOK including VAT

Price: 15.00 NOK Support: +442081236727 | support@mobdir.com +47 8150 0151

Pris: 15,00 NOK Støtte: +442081236727 | support@mobdir.com +47 8150 0151

Poland

Cyfrowy Polsat, Orange, Play Mobile, Plus, T-Mobile and Virgin Mobile

Text "TXT MOBDIR john.smith@email.com" to 7668, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 7.38 PLN including VAT

Price: 7.38 PLN Support: +442081236727 | support@mobdir.com Mobile Payment by fortumo.com Technical provider Mobiltek: Centrum Technologii Mobilnych Mobiltek S.A., ul. Gazowa 16, 31-060 Kraków. Tel: +48 (012) 446 69 01

Cena: 7,38 PLN Pomoc: +442081236727 | support@mobdir.com Płatności SMS obsługuje Fortumo fortumo.com Obsługa SMS Mobiltek: Centrum Technologii Mobilnych Mobiltek S.A., ul. Gazowa 16, 31-060 Kraków. Tel: +48 (012) 446 69 01

Portugal

MEO, NOS and Vodafone

Text "FOR MOBDIR john.smith@email.com" to 68636, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.10 EUR including VAT

Price: €2,10 Support: +442081236727 | support@mobdir.com

Slovakia

O2, Orange and Telekom

Text "TXT MOBDIR john.smith@email.com" to 7774, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.60 EUR including VAT

Price: €1.60 Support: +442081236727 | support@mobdir.com

Slovenia

Si.mobil, Telekom Slovenije and Telemach

Text "TXT MOBDIR john.smith@email.com" to 3838, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.99 EUR including VAT

Price: €1.99 Support: +442081236727 | support@mobdir.com

Cena: €1,99 Podpora: +442081236727 | support@mobdir.com

Spain

Movistar, Orange, Vodafone and Yoigo

Text "TXT MOBDIR john.smith@email.com" to 25165, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 1.45 EUR including VAT

Price: €1.45 Message cost 1,42€, VAT included. Electronic Corporate Solutions for Fortumo. Tel. 902599327. sms@…. Address: 61010 CP. 28036 Madrid. Leisure and entertainment service available to Movistar, Vodafone and Orange subscribers in Spain. Support: +442081236727 | support@mobdir.com

Precio: €1,45 Coste del mensaje 1,42€ IVA Incluido. Electronic Corporate Solutions para Fortumo. n.º atn clte. 902599327. sms@…. Apdo. correos 61010 CP. 28036 Madrid. Servicio de ocio y entretenimiento disponible en España para abonados de Movistar, Vodafone y Orange. Soporte: +442081236727 | support@mobdir.com

Sweden

TDC, Tele2, Telenor, Telia and Tre

Text "TXT MOBDIR john.smith@email.com" to 72401, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 20.00 SEK including VAT

Price: 20.00 SEK Support: +46850522225. Pre-paid customers are required to register first payment at WyWallet.se.

Pris: 20,00 SEK Kundsupport: +46850522225. Pre-paid kunder måste registrera första betalningen på WyWallet . Kunder under 18 år måste ha kontoinnehavare tillstånd.

Switzerland

Salt, Sunrise and Swisscom

Text "DAG MOBDIR john.smith@email.com" to 565, replacing john.smith@email.com with your current email address.

Your SMS must be sent from the mobile number connected to your account on the mobdir.com website

Texts cost 2.00 CHF including VAT

Price: 2.00 CHF Support: +442081236727 | support@mobdir.com